What is the PSI National Client Group?
PSI’s National Client Group (NCG) is the backbone of PSI’s One Company, One Call solution for managing our multi-service and multi-project location national clients. Our NCG Team provides the resources, communications, and account management expertise that enable our national clients to meet both their project objectives and business goals. PSI’s experienced group of NCG Account Managers is dedicated to providing our national clients with great quality of service, on time and every time.
How Does the NCG Work?
Established in 1990, PSI’s National Client Group (NCG) is now in its third decade of developing and managing service programs for national accounts. The NCG is an integral part of PSI’s business, accounting for a growing portion of our annual fee volume.
Providing nationwide services in an integrated and coordinated manner for our clients, through a network of nationwide offices, is a unique business skill and service capability. PSI understands how to do this right and how to deliver consistent quality of service to our valued national clients.
For our national clients, the NCG offers a simple way to do business that is efficient, repeatable, and reliable. Through the NCG process, PSI has earned the respect and trust of our clients, and their continued business and loyalty.
Who Are Our Clients?
PSI’s national clients include many of the “Who’s Who” in US business. We have proven track records with the top US retailers and shopping center owners, REITs, real estate managers and developers, hotels and resorts, restaurant chains, large A/E/C firms, manufacturers, healthcare providers, financial institutions, and more.
What Are the NCG Advantages?
- Client-Centric Solutions – We understand that PSI’s NCG success is based on the success of our national clients.
- Single Point-of-Contact (24/7) – We provide our national clients with accountability and consistent communications through a dedicated Account Manager to your business.
- Nationwide Service with Seamless Delivery – We provide Information to Build On and One Company, One Call solutions from offices nationwide. Whether you have a single site or multiple locations or need one or many PSI services, the NCG assists our national clients in getting the job done.
- Everything Under One Roof – With PSI, you won’t have to spend a lot of time finding and qualifying various consultants. We have the national capabilities to handle a wide array of engineering, consulting and testing services.
- Proven Success – We are not rookies or new to the business of managing national accounts. PSI has been successfully providing national account services via the NCG since 1990. We understand the demands and challenges of our national clients, and what it takes to support our clients’ project goals and business success.
- Ease of Service – We deliver a proven, efficient business and project management process from proposals and contracts to technical reports and invoicing.
- Team Approach – We are proactive and partner oriented in our business approach and we care about our national client’s projects and business.
- Our Word – We meet our commitments and our goal is to not only satisfy, but to delight our clients and earn your loyalty.
- Peace of Mind – We run to any problems, stand behind our commitments, work hard on behalf of our clients’ interests, and consider ourselves an extension of your staff. If you are not happy, we are not happy…and we much prefer happy.
- Value – We offer a proven service approach that enhances efficiency, improves performance, and delivers successful results.